We've been proudly serving Malvern and the local community since 2012, with our team's diverse experience offering the highest standard of care across a range of injuries and conditions.
Our Core Values
At Malvern Physio, we pride ourselves on our expertise and experience, you’ll find our practitioners to be humble and approachable. We offer an open door and a generosity of knowledge in each and every session.
We’re a local family business, and we treat all clients as if they are part of our family. The Malvern East Clinic is an environment where people can support each other with kindness, honesty and thoughtful care. We are people you can trust to make a difference, in a place to feel at home.
We want you to find the freedom to be active. You’ll find a positive spirit runs through every part of our business – the strength of our convictions and our genuine desire to always do better. We want to empower you to become the best version of yourself.
We care about what we do and how we do it. We go above and beyond to deliver tangible health solutions because we genuinely care about our clients. That means we observe; we listen; we understand; we help. For us, it’s about people before processes, being empathetic to deliver personalised care.
A Higher Standard of Care
Experience matters to us at Malvern Physiotherapy Clinic. Our practitioners all have years of experience working with people of all ages and fitness levels, including with professional sports teams (local, national and international levels), hospitals and private practice. It’s this diverse experience along with specialist, post-graduate and masters level training that many of our team have completed that allows us to offer our clients the best care and treatment.
We take our role in your rehabilitation seriously, and our team is experienced in treating people from all walks of life. In your first appointment, we’ll take the time to get to know more about you and why you have sought out our services, before creating a tailored treatment program to restore you to optimal health.
A FAMILY BUSINESS
Since we opened the Clinic in Malvern East in 2012, we’ve made it our priority to treat everyone who visits Malvern Physiotherapy Clinic as if they were part of our family. Even as our business has grown over the years, we’ve kept every treatment one-on-one to give you our undivided focus and care. Book an appointment today to experience the Malvern Physio difference.
Practitioners with the experience and skills to assess and treat specific conditions
With our team all bringing a diverse set of skills, experience and areas of interest to our clinic, we have the benefit of guiding to you the therapist(s) best suited for your specific condition. Please contact our friendly reception staff if you would like us to recommend a therapist for you.
A wide range of specialist equipment on hand
We support our therapists in diagnosing your condition and its underlying causes with a range of equipment available in the clinic to conduct the most thorough assessments. A deep understanding of your condition is critical for your therapist to not only treat your condition, but to prevent it from reoccurring – and specialist equipment such as our hand-held dynamometer and real-time ultrasound help us to achieve this.
Longer appointments for successful treatment
Comparing prices when reviewing a product across providers is something we all do, however this becomes difficult in the world of healthcare where the standard of service can vary so wildly. While our standard appointment may not be the cheapest of the clinics you review, our standard appointments are longer to allow our therapists to accurately and effectively treat your condition. Being treated by our skilled team, you may find that less appointments are needed and that you can potentially avoid unnecessary scans or interventions throughout your journey to recovery.
Guided by evidence-based pathways
Most conditions we encounter can be successfully treated by one of our Physiotherapists, Myotherapists or Remedial Massage therapists, with our team committed to ongoing professional development to treat you with the most up to date information and advice. With this in mind, we’re also comfortable to let you know when we might not be the best service to treat your condition and we’re happy to find a provider who will be a better fit; such as a Chiropractor or Osteopath.
FREQUENTLY ASKED QUESTIONS
Need something specific? Got questions?
Do I need a referral to see a physio?
No referral is required for physiotherapy treatment. WorkSafe (workcover), DVA and TAC patients may also book for physio without a referral.
However, we may ask that you see your doctor as soon as it is convenient so together your physiotherapist and doctor can ensure the best possible treatment for your condition. Workcover patients attending for remedial massage do require a doctor’s referral.
What is involved in a physio consult?
On your first consultation, your physiotherapist will find out from you what you wish them to do for you. Whether it’s to assess and injury, fix your pain, provide advice, or provide exercises to help your body function better, your physio has the expertise to help. It will often be through guided questions that we will discover what information we need. Then using this information, we can help you achieve your goals in the time frame you desire. If you are not sure about whether physiotherapy can help you, please email one of our therapists and they can provide some details of what they can do in your situation.
How often will I need to see a physio?
As every problem is different this is a hard question to answer specifically. When you see your physiotherapist, they will take the time to assess you thoroughly and discuss your condition. Based on your condition and your goals for recovery they will recommend what treatment frequency will lead to the best possible outcome for you and will be able to provide you with a treatment outline if you wish. Part of this treatment plan will be to fix the reasons your condition appeared in the first place, rather than just eliminating your immediate issues. This will make sure you become and stay pain free.20
Can a physiotherapist refer for scans?
Yes, your physiotherapist can refer for X-ray and MRI scans at a similar cost to you when compared with a GP referral (some exceptions). We can also refer for an ultrasound examination however this will often be more expensive to you than if you were referred to this by your GP. We will always wish to assess you to prior to you getting a scan, as there are often particular images that best help to differentiate between conditions. This reduces the chance of you needing further scans.
What should I bring?
Please attend the clinic 5 to 10 minutes early to complete paperwork if it is your first appointment. When you attend the clinic for any treatment, please bring any X-rays or previous scans to your appointment, as well as any letters from other practitioners. If you don’t have any scans and your physiotherapist believes it will help in diagnosing your condition, they may refer you off to get these done. In some situations where we feel that your treatment will benefit from the assistance of other therapists, we will guide you as to who is best suited to fix your condition.
Where can I park?
There is lots of parking around the clinic (Wattletree Rd, White St & Deakin St) but do ensure you pay attention to clearway times on Wattletree Rd.
This map will show you the available parking around the clinic
Can I use my private health insurance?
Yes. If you have private health insurance physiotherapy extras cover, we can claim this on the spot through our HICAPS machine. We are not able to gather any information on what rebate you will receive from your health insurance company, so please contact them directly if you wish to know this prior to your appointment. All Clinical Pilates sessions are run by physiotherapists, so almost all health funds will cover these as they would for physio treatment. Myotherapy and massage treatment may also be covered by your private health insurance.
When should I book a consultation with a specialist physio?
A specialist musculoskeletal physiotherapist is someone who has completed their masters degreee, then followed this with two more years of intensive study in their field. They are required to continue to be involved with research and further education allowing them to continue to be recognised by their peers as an expert. As of 2019, there were only 14 physios who held this status in the state. This level of training gives them more skills to be able to assess and treat more complex conditions better than physiotherapists with less training. Examples of conditions where you would benefit from a consultation with our specialist physiotherapist are: If your condition has been around for longer than 3 months with limited improvement or has not responded to other treatment, if you have symptoms of dizziness, or if you want a detailed second opinion. As these assessments require more detailed testing, they are booked as 60min consultations. If you are unsure of whether this is appropriate for you, please contact our reception staff and they will be able to guide you as to what type of appointment you require.
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