As the physical distancing measures are becoming the new normal, we are here to help you navigate this time with regards to your physical health.
The emphasis from government and health departments to avoid any unnecessary interaction and contact to reduce the spread of COVID-19 is an incredibly important message in order for our health system to manage. With these measures in place, we hope to avoid the unfortunate situation that Italy, Spain, USA and numerous other countries have been faced with and continue to experience.
As part of this shift to reduce person-to-person contact, we have adopted online video physiotherapy consultations in addition to the services we continue to offer in the clinic. This allows us to assess, educate and guide you with treatment to keep you fit and strong from the comfort of your own home.
Although in these online video consultations we are limited with our assessment techniques and hands on treatment, we can still gather the important information about your concern or issue. This information will help us educate you on how to manage and self-treat your area of concern. We can also talk you through specific tests that help to determine exactly what form of treatment is best. We can still be thorough in these consultations however, the assessment and education process is slightly slower than what we can do in-rooms.
Our recommendation during this time is to avoid letting a minor issue become a bigger problem before seeking advice. With some aches, our bodies are able to adjust and the issue resolves naturally. However, there are many issues where your body adapts in a problematic way making the initial complaint more significant and complex. This reduces the likelihood that your issue can be easily corrected via an online video consultation and is then more likely to require hands on treatment, or possibly a greater use of pain relieving medication or other drugs and interventions.
From 14th April 2020, most private health insurers are giving rebates for Telehealth sessions as they would for normal physio sessions. The process of claiming may differ between private health funds, so please contact your fund to find out more.
If you would like more information about the online video services, you can find out more on our website.
Please click here for more information on our video based physiotherapy consultations. https://malvernphysio.com.au/services/telephysio/
If you would like any more information, or to book an appointment, please contact our friendly reception staff by calling 9078 8434 or book online by using this link. https://malvernphysio.janeapp.com/#/physiotherapy-telehealth-video-based-assessment-management
Published April 30, 2020
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