Your safety is our priority

Masks

• Masks are currently optional in healthcare settings. You therapist may or may not wear a mask for your consultation. If you would wish your therapist wears a mask, then please notify reception prior to your appointment to discuss this.

Vaccinations

• You can rest assured that all of our therapists and staff have received vaccinations as per the Victorian Government mandate.
• As we treat a number of high risk members of the community, such as pregnant women and immunocompromised individuals, we require you to be vaccinated against COVID-19 for certain services. If you have chosen not to be vaccinated, please contact our reception team prior to booking an appointment.

In the clinic

• Hand sanitiser is provided in all areas of the clinic, and we ask that you use it upon entry and any other suitable occasion.
• While we have taken every opportunity to promote open ventilation throughout the clinic, where this is not possible we have installed HEPA air purifiers for your safety.
• All contact areas are regularly wiped using a hospital-grade wipe, proven to be effective at eliminating the COVID-19 virus.

Flexible treatment options

• Along with face-to-face consultations, we offer TeleHealth consultations for those who cannot attend an appointment.
• If you are not sure what appointment is right for you, our friendly reception staff are always on hand to answer any questions you may have.